We are currently only providing sessions by a remote video calling platform due to COVID-19 as it is not possible to practice safe social distancing in clinic without Personal Protective Equipment (PPE). After careful consideration and discussion with our current clients, we have concluded that PPE would negatively influence the therapeutic alliance (e.g. masks can conceal facial expression and limit communication) and therefore video consultation is not only safer, but clinically preferable to needing to use PPE. In the future and once safe to do so, we hope to be able to offer all clients the option to stay online or see us in clinic according to their preference.
In order to access your appointment you will be sent a link to click which will take you to a video consultation app called Zoom. This app can be accessed on a desktop, phone or tablet however it is recommended that you use a device that you do not need to hold for the duration of the session. You will also need to ensure you are able to access a private, quiet space during your appointment and have a suitable broadband connection to avoid disruptions.